Privacy Policy
Last updated: May 28, 2026
This Privacy Policy describes how Serenity Bay collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. When you visit our website or interact with our services, we want you to understand what information we gather and how we use it.
Information We Collect
We collect information in several ways to provide and improve our services. When you contact us directly through our website, we may collect your name, email address, phone number, and any messages you send. We also automatically collect certain information about your device and browsing behavior, including your IP address, browser type, operating system, and pages visited. Additionally, we use cookies and similar tracking technologies to enhance your experience and understand how you use our website.
- Personal information provided voluntarily through contact forms
- Device and browser information
- Usage data and analytics
- Cookies and tracking data
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. Your data helps us respond to your inquiries, process requests, and communicate with you about our workshop offerings and relaxation retreat styling services. We also use analytics to understand how visitors interact with our website, allowing us to optimize user experience and content. Your information may be used to send you updates about our services, but we will only do so with your consent.
Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure. We regularly review our security practices and update them as needed to maintain the highest standards of data protection.
Your Rights and Choices
You have the right to access, correct, update, or delete your personal information at any time. You can also choose to opt out of receiving marketing communications from us. To exercise any of these rights or if you have questions about your personal data, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable privacy laws.
Cookies and Tracking
We use cookies to improve your browsing experience, remember your preferences, and analyze website traffic. Cookies are small files stored on your device that help us recognize you when you return. You can control cookie settings through your browser preferences, though disabling cookies may affect certain website functionality. We also use analytics tools to track general usage patterns, which helps us enhance our services and content.
Third-Party Links
Our website may contain links to other websites that are not operated by us. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any external websites before providing your personal information. When you leave our site, you do so at your own risk.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the “Last updated” date at the top of this policy. Your continued use of our website following any modifications constitutes your acceptance of the updated Privacy Policy. We recommend checking back regularly to stay informed about how we protect your information.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: hello@serenitybay.com
Phone: +852 2847 5963
Address: 45 Repulse Bay Road, Repulse Bay, Hong Kong 1234